Priority Services Register
You can sign up if you are state pension age, if you are disabled or sick, or if your energy network considers you vulnerable.
Your energy supplier can help you with things like:
- reading your energy meter
- moving your energy meter free of charge
- getting your bills sent or copied to someone else (e.g. a carer)
Find out more on the Citizen's Advice website
Help from energy companies
Many energy companies have responded to the cost of living crisis by having additional assistance programmes and financial help available for their customers.
- British Gas Energy Fund - you do not have to be a British gas customer to apply.
- Eon (now Eon Next)
- Npower Energy Fund
- Octopus energy (Octo)
- Ovo energy
- Utility Warehouse (UW) - call 0333 777 0777 to speak to the Ability to Pay Team who can assist with customer queries.