To assess your application, we will ask for:

  • evidence of your income and expenditure, including Universal Credit awards if applicable
  • bank statements
  • tenancy or rent details
  • information about your circumstances and support needs

Apply for a Crisis and Resilience Fund Housing Payment

What happens next?

Each application is assessed on its own merits. The following principles apply:

  • if your application is successful, the award period will depend on your circumstances
  • awards will usually start from the Monday after the date of application, but backdating requests may be considered
  • changes in your circumstances or the law may affect the amount or length of the award
  • in some cases, CRF Housing Payments may be awarded for a longer period

How is it paid?

A CRF Housing Payment can be paid in different ways depending on your circumstances and the reason for the award.

If you receive Housing Benefit, any award will be paid alongside your usual payments from the Council.

In most other cases, any award will be paid to your nominated account or directly to your rent account if you are a Colchester Borough Homes tenant.

We may pay a CRF Housing Payment to someone other than the applicant if we consider it reasonable to do so.

Changes in your circumstances

You must tell Colchester City Council about any change in your circumstances that could affect your CRF Housing Payment award.

This may include changes to:

  • your household income or savings
  • the people in your household
  • your rent liability