Strategies and policies

Our Rent Setting and Service Charge Policy sets out the principles we apply in calculating our rents, utility and service charges for our housing stock.

The purpose of this policy is to set out the criteria by which Colchester City Council will assess requests for adaptations to its properties.

The aim of the policy is to set out the allocation priority for council garages to ensure this is applied consistently and fairly.

The aim of the disposal of small parcels of housing land policy is to set out Colchester Borough Council’s approach to the sale of small parcels of land held by Housing.

The Council operates the Right to Buy scheme for its tenants in line with the regulations set out in current legislation.

The Mobility Scooter Storage Policy explains Colchester City Council’s approach to requests from tenants and leaseholders and ensures they are handled fairly and consistently.

All social housing providers who are regulated by the Homes and Communities Agency are required to publish clear and accessible tenancy policies.

The Repairs Service is delivered by Colchester Borough Homes on behalf of the Council. Tenants should contact the Customer Service Team for advice on repairs or alterations.

The purpose of this policy is to assist tenants who have a right to remain in their home but live in a property that is bigger than their housing need to move to a smaller home.

Information about regulation and standards for social housing.

This Policy sets out how Colchester City Council ensures electrical safety in its domestic dwellings.

This Housing Asset Management Strategy sets out Colchester City Council’s (CCC) approach to managing all assets funded within the Housing Revenue Account (HRA).

This policy sets out Colchester City Council’s approach to permitting tenants to carry out alterations to council‑owned properties.

This policy sets out Colchester City Council’s approach to selling small parcels of Housing Revenue Account land, ensuring residents’ interests are protected and requests are handled fairly and consistently.

To ensure that tenancy changes in cases of succession are dealt with in accordance with current legislation, statutory guidance and good practice.

Tenancy Management - Relationship breakdown policy

To set out the Council's approach to move Colchester City Council tenant temporarily or permanently from their home.

This policy sets out Colchester Borough Council’s approach to improving low‑rated properties to at least EPC band E at the start of a new tenancy.

The aim of the Access policy is to set out Colchester City Council’s approach to accessing tenants homes for legal, regulatory and contractual duties.

The aim of the policy is to set out the circumstances in which Colchester City Council will allow pieces of garden to be apportioned and included with general needs flats under Right to Buy.