Colchester travel surveys and newsletters privacy notice

This privacy notice should be read with Colchester City Council’s Privacy Policy.

This privacy notice should be read with Colchester City Council’s Privacy Policy.

Travel surveys

This privacy notice explains what personal data we use, how we use it, and why we need it for travel surveys.

We use travel survey information to help us understand travel needs and provide better travel links and information to the city centre.

Information we collect

We collect and process personal data that you provide to us. This may include:

  • age bracket
  • gender
  • disability status
  • postcode
  • email address, if you sign up to the newsletter

Who we may share your information with

We do not share your information with any third-party organisations.

Any data that is shared is anonymised, so you cannot be identified.

Why we use your personal data

The lawful basis for processing your personal data is consent under UK GDPR Article 6(1)(a).

Colchester City Council needs this information to complete survey analysis.

We only ask for the minimum amount of information and store it securely.

As we may collect disability status, our lawful basis for processing this special category data is explicit consent under UK GDPR Article 9(2)(a).

How long we keep your information

We will only keep your personal data for as long as necessary and in line with our retention schedules.

Newsletters

This section explains what personal data we use, how we use it, and why we need it when you sign up to receive newsletters.

Information we collect

We collect and process personal data that you provide to us. This may include:

  • name
  • email address

Who we may share your information with

We do not share your information with any third-party organisations.

Why we use your personal data

The lawful basis for processing your personal data is consent under UK GDPR Article 6(1)(a).

Colchester City Council needs this information to send newsletters to people who have signed up to receive them.

We only ask for the minimum amount of information and store it securely.

How long we keep your information

We will only keep your personal data for as long as necessary and in line with our retention schedules.

How we protect and store your personal data

We take the confidentiality of personal information seriously.

We use recognised security and access controls to protect your information from:

  • unauthorised access
  • loss
  • misuse
  • alteration
  • corruption

We have procedures and processes in place to make sure your personal information is managed appropriately.

Your information may be held outside the UK. Where this happens, we make sure additional measures are in place to protect your data and to continue to comply with data protection requirements.

We use cloud providers and online application providers to help us run our services. This means some systems may transfer your personal data to other countries.

Your data will only be transferred to countries that have adequate protection in place for personal data, to an equivalent level as personal data held in the UK.

Updates to this privacy notice

We regularly review and update this privacy notice to reflect changes in our processes and procedures, and to comply with changes in the law.

When changes are made, we will update the last updated date on this notice.

You should review this notice from time to time to stay informed about how we protect your information.