Report an issue about wheeled bins

Find further information on how to report an issue about wheeled bins.

We have introduced a tool to help residents report an issue with their new kerbside wheeled bin delivery. 

By using this tool, residents can report: 

  • No Black and/or Recycling bin received 
  • Black bin and/or Recycling bin damaged
  • Received wheeled bin by mistake

Request to re-check my Property Assessment This tool cannot be used for: 

  • Reporting missed bins 
  • Requesting a smaller wheeled bin
  • Requesting an alternative bag collection service

Report an issue