Services List Background The customer contact centre handles enquiries and aims to resolve issues quickly and efficiently, while maintaining high standards of professionalism. Opening times Find out when our customer contact centre team and online services are available. Response times Find out how quickly the customer contact centre responds to calls, emails and online enquiries. Performance results We measure performance within the customer contact centre to maintain and improve our standards, and to ensure we are providing a high quality, inclusive and reliable service. Customer conduct We ask that all communication is respectful so we can provide the best support. Contact us Contact the council to report, apply, pay or get help with your enquiry.
